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You can also customize your SAP Integration Flows to transform and load your data in the required format. SAP Commerce Cloud’s new Level 2 PunchOut support enables business customers to access your products more easily through their procurement networks. Furthermore, this feature gives procurement networks more detailed information about your products, increases visibility and traffic to PunchOut sites, and provides a better buyer experience compared to competing suppliers.
- There is extensive documentation on how to use ImpEx and many options to extend it.
- Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
- The connections are part of SAP Commerce and need to be enabled and configured to point to the right instances as per the documentation.
- You should also be consulting the Roadmap to understand if a pre-built integration that you require, might be available.
- It offers unique targeting opportunities because users input more professional information than on other platforms.
There are extensions as part of integration pack, download the pack and include the required extensions and configure the connections. The status of “In process” shows that commerce has received the response from SAP S/4 hana cloud of successful sales order creation. The status of “created” shows that commerce is still trying to send the sales order. Prebuilt integration is based on SAP Integration Suite, which helps connect applications with other SAP and third-party cloud and on-premise applications.
Now provides B2B and B2C variants of SAP’s Spartacus storefront, enabling businesses to arrange their online store using pre-made web components in a no-code environment. This makes it easy to get a storefront up and running quickly without the need to hire a web designer or website developer. Also, this iFlow contains an exception subprocess with the necessary controls to retry to send the customer data to SAP Emarsys in case of failure. As described in the SAP Emarsys API documentation, their API requires a WSSE authentication. For this reason, I created the Emarsys security material with the user and password provided by the SAP Emarsys tenant administrator. SAP Commerce cloud can be integrated to SAP Marketing Cloud,subscription billing system,etc in similiar ways.Only configurations for the marketing cloud or subscription billing system are different.
Process Flow
We offer many prebuilt integrations to third-party solutions through SAP Store. The SAP Commerce Cloud solution provides a trusted e-commerce platform that can help you innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction. The configuration of raw, canonical and target items cannot be done at runtime. Modification of the XML should trigger a redeployment and restart of the SAP Data Hub instance. We recommend to turn off the processing as part of the deployment process, as any in-progress actions would need to be manually restarted post-deployment.
SAP provides many pre-built integrations between Commerce Cloud and other SAP products. This includes pre-built integrations with SAP S/4HANA, SAP ERP, SAP Marketing, SAP Customer Data Cloud, and many others. Simplify Commerce Cloud upgrades — Customizations done outside of the core Commerce https://globalcloudteam.com/ Cloud result in less custom code in classic Commerce Extensions. Upgrades are greatly simplified when fewer custom classic Commerce Cloud extensions are present. SAP Commerce Cloud is a robust, enterprise-focused eCommerce platform that is customizable, composable, secure and scalable.
By moving to a proven, innovative commerce platform, you can unlock business agility, secure your margins, and future-proof your CX strategy. If a server goes down during the ImpEx process, the job can be restarted, or a new import can be kicked off manually on a different server. Therefore, front-end performance won’t be affected if the SAP Data Hub node go down. When it comes to using the main features of the SAP Data Hub, including analyzing errors, we recommend using the Backoffice Data Hub perspective. Within the user interface, there is a section that allows you to analyze the errors and failures, split by load, composition, and publication. Adding loyalty points information to customer account when order is complete.
Core Principles
Use powerful segmentation capabilities of SAP Marketing Cloud to arrive at a focused target group. Engage with this audience on LinkedIn through advertisements relevant to this segment2. Use the dedicated campaign template to transfer the target group to LinkedIn to create a Matched Audience.
In production environments there are at least 2 backgroundprocessing nodes for resiliency. Changes to data from ImpEx execution will not be recorded for audit purposes, as they are typically run using the administrator user. It is important to lock down access to the sections within the Backoffice and Admin Console that allow a user to execute an ImpEx, as it can be used to alter any data in the system. Any errors will be captured against this job, as well as in the server logs.
The SAP Store is a fully digital, enterprise marketplace where you can discover, try, buy, manage, and deploy trusted partner applications and additional services that extend your existing SAP technology and solutions. By leveraging these existing applications, you can quickly integrate with the vendor without the need to start from scratch. In some cases, you can extend the applications to align with your business requirements, as well as gain additional support. The SAP Store is typically used for common integrations such as payment, tax and enriching the customer experience. Integration or extensibility can be required just about anywhere–whether it’s importing the latest pricing data, to calling a service to calculate loyalty points for a product or notifying a user when a product comes back in stock. In this article we intend to highlight how you can extend and integrate Commerce Cloud across a variety of common situations.
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Especially the level 2 support enables buying organisations to search for and find PunchOut items within their procurement application, instead of having to search each suppliers’ site directly. When clicking a node of a nested component, the sub-nodes (sub-level nested components) are displayed and highlighted in SAP commerce cloud the storefront view. When clicking a content slot node or a component in that node, you are automatically brought to to the selected content slot/component in the storefront view, and the content slot/component is highlighted as well. Multi-site support is implemented to enable data isolation for a certain site.
Employees can be assigned to a certain site with data isolation enabled, so that they can only access to the corresponding customer data related to that site. This is achieved by creating a new employee group with the new type “Site Employee Group”. Important out-of-the-box support includes the access control of the customer support agents to only tickets, product reviews, customers, carts/orders of a specific site. SAP Business Technology Platform, Kyma runtime is a fully managed Kubernetes runtime based on the open-source project «Kyma». This cloud-native solution allows the developers to extend SAP solutions with serverless Functions and combine them with containerized microservices.
You can also further nurture these contacts by keeping awareness up with sponsored ads, highlight additional materials, and invite them to tailored events. Riskified selected EPAM to build and develop the SAP Commerce Cloud connector as EPAM is a trusted, SAP-certified platinum partner system integrator with a history of successful connector development. EPAM uses SAP products to implement faster business processes that result in simpler interactions for clients. With this integration, Riskified now supports all of the major eCommerce platforms, including Salesforce Commerce Cloud, Adobe Commerce Cloud , Shopify, and VTEX. Onboarding to SAP Commerce Cloud helps ensure that Riskified is quickly accessible to merchants who would benefit from Riskified’s suite of fraud prevention solutions.
In addition, namespaces allow you to partition your runtime cluster in a flexible way to define distinct environments such as development, test, performance, and production. You need to connect both SAP Commerce Cloud and SAP Integration Suite as well as configure the iFlows you’ll be needing. Please consult the documentation for your specific integration to determine how to configure. Side-by-Side is an extensibility pattern where you extend Commerce Cloud outside of the core application.
What is SAP Commerce Cloud?
Defining a new event requires an event class, which requires defining a Java class. This will require a build and deploy for the event to become available. The SAP BTP, Kyma runtime leverages the testing mechanisms of the underlying Kubernetes and Helm components.
Once the events are defined you can use webhooks or outboundsync to act upon the event. The SAP BTP, Kyma runtime leverages the monitoring,tracingand logging features of project «Kyma».Security is also built-in, leveraging theKubernetes Role Based Authentication and Dex, an open-source OpenID identity provider. Here we reference Kyma Runtime, but SAP Commerce Cloud has provided an open best-in-class ecosystem that’s seamless to consume on any technology stack. You can choose to use the Kyma runtime or any other microservices or third party functions.
SAP Commerce Cloud 2211 – A Not-So-Brief Summary
Monitoring and control of the services can be done in SAP Commerce Cloud . Create an Inbound Channel Configuration in order to specify the authentication of your API. The architecture diagram below outlines the standard high level architecture for an SAP Commerce Cloud solution. For a deeper dive into the architecture, please refer to SAP Commerce Cloud Architecture.
Step 1: checking the SAP Commerce Cloud required modules.
It offers unique targeting opportunities because users input more professional information than on other platforms. They can be targeted by job, title, industry, company name, level of seniority, and skills – apart from the usual geographic location, gender, age and interests. Perform any action that triggers sending data to Intelligent Selling Services, e.g. click on a product to load the product detail page. Look for the POST request with the file name “clickstreamEvents”, and you should see the 201 created response, i.e. the data is successfully sent to Intelligent Selling Services tenant.
Riskified Announces Newest Platform Integration with SAP Commerce Cloud
There may be additional items that are specific to the runtime, these will be listed as part of the services description. Limit access to Integration UI perspective in backoffice to admins and owners of the integrations. If you’re just looking at testing and monitoring the inbound-outbound services, you can look at some examples here. Virtual and Runtime attributes are configured at runtime and will not persist across environments or after an initialization. This article will use some of the key aspects covered in Overview of SAP Customer Experience solutions Integration and Extension Optionsto guide you in your decision on which integration option might be best. The contacts transferred from Marketing Cloud will be matched against the LinkedIn professional database to arrive at a set of audience called Matched Audience.
Riskified Unveils Newest Platform Integration with SAP Commerce Cloud
In most solutions the Backoffice application is accessed via the backoffice aspect, so when you define an event for a whole cluster, this will assign it to the backoffice aspect. If you notice the nodes in your backoffice aspect are not performant and you can tie it to the events, please open up a ticket with SAP Support to scale up your backoffice nodes. The integration with LinkedIn allows the definition of a target group in marketing cloud to transfer it to LinkedIn so that you can leverage first party data of contacts in LinkedIn campaigns for effective targeting and personalization. Since SAP Commerce Cloud is based on open APIs, it can be quickly integrated with third-party solutions as well.
However, we recognize that some use cases still require the classic extension mechanism. We will continue to support the classic extension mechanism in Commerce Cloud, even as we focus on delivering more cloud native features. This provides you with the flexibility to extend Commerce Cloud using the strategy that best suits your use case and preferences. If you’re not satisfied with the pre-built integrations, you can create your own custom Integration Objects as per of the product documentationtutorials. You can then use these custom Integration Objects by making them available as part of an integration API as outlined here.
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